FAQs
Explore our most frequently asked questions.
Delivery and Availability
Find information on stock availability, lead times and delivery details.
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All orders should be placed online or emailed to our sales department (sales@dpstableware.co.uk) by 2pm to receive next day delivery.
Please note we endeavour to send all orders placed within this time period within a next-day service, if there are any delays to due our 3rd party carriers, we will ensure this information is passed over with as much notice as possible.
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Our carriage paid amount is £500.00.
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On the occasion where your item is out of stock, we aim to provide a detailed lead-time on your sales order confirmation, whether processed by our sales department or automated website confirmation.
Lead-times can also be located under ‘Next Container Due’ on individual product pages. Simply type the item code or description into the search bar, and select the product displayed. This will then navigate you directly to the product page where any container information will shown.
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Order tracking can be located within your account section. Simply head over to ‘my account’ and select ‘Orders’. Once in this screen, select the desired order and then – Track.
This will then direct you to either DPD or Response Logistics’ tracking portal where your information will already be prepopulated.
If you require any further help with this, please contact our sales department on sales@dpstableware.co.uk
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You can check stock availability directly on each product page, where current stock levels are displayed for every item. Our website syncs with our system and updates every 3 hours to ensure information remains accurate.
About DPS Tableware
Find out more about our brands, product ranges and how we work.
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We supply 18 brands across our crockery, glassware and cutlery ranges. These include renowned names such as Porcelite, Seasons by Porcelite, Simply Hotelware and Stölzle Lausitz. Visit our Brands page to explore our full offering.
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DPS Tableware operates through a UK-wide distributor network and does not supply directly to end users. If you are a distributor interested in opening a trade account, please complete the enquiry form using the link below and an key account manager will be in touch.
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Our Head Office, Showroom and Distribution Centre is located in Stone, Staffordshire. Head to our Contact-us page for ways to get to us.
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We offer a comprehensive range of tableware and foodservice products designed for the hospitality sector. This includes whiteware, hotelware and patterned crockery collections, many of which feature edge chip warranties for added durability. Our ranges include fine bone china and fine china options suitable for banqueting, weddings and premium dining environments.
In addition, we supply glassware in both soda-lime and crystalline materials, alongside a wide selection of cutlery in various grades including 18/10, 18/0, 14/4 and 13/0. Our broader offering also includes cookware, barware and cocktail glassware, as well as buffet and display solutions through partners such as APS.
To see our full portfolio, head to our product page linked below.
Find out More about DPS Tableware
Visit our About Us page or explore the links below to discover more about our services, book a showroom appointment or submit an enquiry to our customer service team.
